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“PBI helped me step by step through the process of developing a strategic plan for our training and certification program, which had remained relatively unchanged for the last 40 years. I feel confident now that we have a clear vision of where we want to be and a solid plan for getting there.”
Jeff Arnold
Director, North American Transportation Management Institute
American Trucking Associations

“Jeff (PBI) opened a whole new vision of the purpose and context of training. He also provided a set of simple tools and procedures to focus this training on improving the workforce’s performance toward business goals. The result is relevant business training that is more likely to powerfully enhance the bottom line of any organization.”
Larry Stein
Training Manager, AlliedSignal Rocky Mount (NC) plant

“The investment in career coaching with PBI (Jeff Parks) has been tremendous. The process has been very thought-provoking, caused me to stretch and think, and has really contributed to my ability to “move on” and begin to take control over my future.”
Anne Corell
Manager, Long & Foster

“In the five years I’ve worked with Jeff Parks, I’ve found him to be extremely professional, goal focused, and thorough. He is straightforward, candid, and makes sure that his work is exemplary.”
Tommy Walter
Director of Performance and Development for Operations, CSX Railroad

“As a result of PBI’s focused attention, Innerbase has been able to overcome numerous hurdles in creating a high performance workplace. The Corporate Vision that PBI helped us develop is being lived every day – so much so that the written version is only referred to occasionally. The result has been 0% voluntary turnover during the past 17 months and an average of approximately 2% in the preceding 2 years.”
Ken Arthur
CEO, Innerbase Technologies

“Working with Jeff Parks has proven invaluable to me as an executive responsible for a growth-oriented, professional organization. His insight has helped establish and set the organization’s direction and culture through organizational commitment, individual responsibility, and performance feedback.”
Michael Logsdon
President, EMG

“The series of executive coaching sessions I had with Jeff Parks was extremely beneficial. I found great value in engaging in open and thoughtful discussions regarding ways to enhance personal and professional effectiveness in the work environment. I now have a more comfortable feeling about doing what I think is right, trusting my instincts, and ‘going for it’.”
Principal
Booz-Allen & Hamilton, Inc.

"Jeff is savvy in working systematically to assist individuals in creating a vision, gaining commitment to the vision, leading and managing change, and measuring individual and organizational results. His passion for his work, positive attitude, and collaborative work style culminate in a solid partnership with his clients.”
Erica Sarnes
Curriculum Manager, Management Concepts, Inc.

“Thanks very much for the opportunity to participate in your workshop on Creating High Performance Organizations. I found it extremely enjoyable and quite thought-provoking, especially as I considered what I could do to change my own organization.”
Devon Streit
McNeil Technologies

“The impact of the coaching has affected both the staff and myself. Feedback from staff indicates that I am more approachable, more inclusive, and more patient with questions and explanations. The staff feels more a part of the company and that I have their best interests in mind. As for myself, I feel less stress and more relaxed.”
Senior Associate
Booz-Allen & Hamilton, Inc.

“Jeff did an outstanding job for the Northwest Capacity Builders in facilitating our two day retreat. Jeff’s facilitation was instrumental in helping us actually achieve the outcomes we set out for ourselves.”
Pat Munoz
Director, River Network

“Jeff Parks has been an invaluable asset in his work with Innerbase as a management coach. He shows excitement and enthusiasm in his managerial coaching techniques and always shares a positive message and attitude in his teaching style. Jeff encourages self-thought and evaluation and promotes better understanding of personal and professional growth opportunities to the individual under his mentorship.”
Donna Arnold
Manager, Unix Administration, Innerbase Technologies

“PBI brought focus and energy to our Executive and Steering Committees. Jeff helped us define a clear and compelling vision and plan a strategy to fulfill the organization’s mission.”
Fran Miner
Director of Human Resources, EMG

“The executive coaching from Jeff Parks was beneficial and strategic for both myself and my team. Jeff provided a “window” into the work environment and myself. His ability to provide critical feedback and to see into complex issues assisted us in resolving a critical contractual and performance issue.”
Senior Associate
Booz-Allen & Hamilton, Inc.

“Great to work with you last month (NW Capacity Builders retreat). We learned so much. Thanks for your great facilitation.”
Elizabeth Bell
Director, Land Trust Alliance

“Jeff not only provided me with the tools that I need to motivate and inspire employees to reach their full potential, but also the tools and techniques to evaluate and measure progress. My managerial skills have improved immensely and I can see the results every day. Jeff helped me identify my weaknesses, then target and overcome them.”
Jay Danielski
Director, Innerbase Technologies

Company - Clients

American Trucking Associations

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