PBI was formed by Jeffrey Parks in 1998, after serving as the Director of Training and Performance Improvement for the entire U.S. Coast Guard. During this tenure, Mr. Parks also served as the Coast Guard’s Leadership Training Manager and led the Service in the development of its’ first-ever set of core values.

PBI, under Mr. Parks, has conducted numerous High Performance Organization reviews and has facilitated the implementation of the associated recommendations. Over the years, PBI has completed many successful Executive and Career/Life Coaching engagements (see comments). Recently, PBI in partnership with the U.S. Foundation for Performance Measurement, has facilitated the build of several large-scale Balanced Scorecards and Strategic Management Systems. We have presentations and courses on all aspects (see the puzzle on the Organization Metrics page) of building and sustaining High Performance Organizations and High Performance Teams.

Mr. Parks is an active member of the International Society for Performance Improvement (ISPI). He was chosen as the Potomac (Washington D.C.) Chapter Volunteer of the Year in 1993 and served as Chapter President from 1996-1997. He conceptualized and led the Potomac Chapter in a Community Service Project with the Arlington-Alexandria Coalition of the Homeless that won a national ISPI award. He holds a Masters Degree in Education - specializing in Guidance and Counseling, and is certified in Strategic Change Management by the Centre for Strategic Management. Mr. Parks is also an Associate Director for the U. S. Foundation for Performance Measurement and an adjunct instructor for the Balanced Scorecard Institute.

Jeffrey Parks

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