PBI delivers training, organizational development consulting, and coaching to leaders and managers in Federal Government agencies. Other parts of the website cover our "menu" which includes topics under leadership, management, communications, and organizational or team excellence. Below are listed our various codes and several of our Past Performance success stories. At this time we are not on the GSA/MOBIS schedule, but do have teaming partners that are and therefore provide a procurement vehicle from which to hire us.

Federal Codes

NAISC Codes

• 541611 – Administrative Management and General Management Consulting Services
• 541612 – Human Resources and Executive Search Consulting Services
• 541618 – Other Management Consulting Services
• 611430 – Professional and Management Development Training
• 611710 – Educational Support Services

SIC Codes

• 8299 – Education and Training
• 8742 – Management Consulting Services
• 8748 – Business Consulting, NEC

Product Service Codes (PSC)

• B542 – Study/Educational
• B550 – Study/Organization/Admin/Personnel
• R407 – Program Evaluation
• R550 – Study/Organization/Admin/Personnel
• R599 – Other Special Study and Analysis
• R708 – PR studies – writing, event planning and management
• U001 – Lectures for Training
• U004 – Scientific and Management Education
• U008 – Training and Curriculum Development
• U009 – Educational Services

US Coast Guard

Training:

Drove the Coast Guard training system to become fully performance-based. Directed the efforts of 15 Headquarters Training Managers and over 500 course designers and instructors at 7 Coast Guard Training Centers. Courses were considered the standard in the industry for their replication of the field environment and their applied focus.

Leadership:

Initiated, researched, and created a comprehensive leadership improvement package featuring over 100 potential training and non-training actions. Recommendations and follow-up lead to developing the Leadership Development Center and ensuring that leadership was an agenda item at every Flag (semi-annual Admiral's) conference. Ensured that every Coast Guard leadership course was performance-based and supported the Service's core values and defined competencies.

Core Values:

Convened a panel of 20 individuals that oversaw and delivered Coast Guard leadership training. Compared curricula, analyzed the leadership system, and produced the first-ever set of Coast Guard "core values".

Coaching:

Coached over 20 U. S. Coast Guard Headquarters Training Managers (from very diverse backgrounds) over a 5 year period. Results seen in use of significantly more non-training interventions and substantially improved front-end-analyses, curriculum outline reviews, and external evaluations.

Front-End Analysis:

Teaming partner for several Front-End Analyses/Needs Assessments regarding International Port Security Liaison Officers, Contingency Staffing personnel, and eLearning.

Missile Defense Agency

Team Building:

Facilitated the Missile Defense Agency's System Testing Directorate into a High Performance Team. Over 15 months, produced a two year vision, identified and removed barriers to that vision, surveyed customers and employees and created action plans to resolve issues of pain, and established a set of key measurements to monitor team progress.

Joint Interagency Task Force – East

Balanced Scorecard:

Teaming partner in the build of a Balanced Scorecard and strategic leadership system for JIATF-East – a taskforce of all 5 military services, 9 federal agencies, 3 NATO nations, and 12 Latin and South American nations. Personally facilitated the Focus on People team and authored the Communications Plan.

Brookings BCEE

Team Building:

Facilitated Brookings' Center for Executive Education into a High Performance Team (HPT) – overcoming several internal challenges. Coached the Senior Director. Facilitated the development of their Core Values.

Multiple Federal Agencies

Change Management:

As a teaming partner, conducted 17 two-day Communications and Change Management workshops for implementing the Balanced Scorecard. Federal clients included the Joint Interagency Task Force (Key West), US House of Representatives Chief Administrative Office, Defense Energy Supply Center, US Marine Corps Systems Command, Department of Commerce, and Passport Canada.

PBI delivers training, organizational development consulting, and coaching to leaders and managers in private sector organizations. Other parts of the website cover our "menu" which includes topics under leadership, management, communications, and organizational or team excellence. Below are listed several of our corporate projects and success stories. We are easy to contract with – many times only using a simple Letter of Agreement that clearly specifies the expectations and commitments of both parties.

Booz Allen Hamilton

Coaching:

Coached 9 Associates, Senior Associates, and Principals for various issues related to client handling, seeing themselves as seen by others, leading change, and staff relationships. Facilitated three-year Visions and lead offsite teambuilding meetings for internal departments.

General Motors (GMYES)/Automotive Youth Educational Systems (AYES)

Program Design:

Teaming partner in defining the strategy, outcomes, evaluation plan, and design of the GMYES/AYES Initiative (a recent nationwide School to Work apprenticeship program designed to graduate entry level dealership technicians from 12th grade.) Conceptualized and wrote the initial AYES booklet containing the program intent, roles and responsibilities, and results and benefits for each stakeholder group. Facilitated the definition of the employability (personal) skill sets. Envisioned and created the Curriculum Taskforce. AYES is now working in over 400 schools, 4000 dealerships, and 45 states.

Zeiders Enterprises

Leadership:

Conducted a needs assessment to identify the knowledge, skills, and confidence strengths and areas for improvement in the 70-person leadership cadre. Identified and defined key leadership competencies, framed a leadership training and development approach, and offered a 5-year plan with a mix of internal and external learning opportunities. Facilitated a nationwide offsite meeting of their top 40 leaders.

Xerox Corporation

Communications:

Designed, developed, and delivered proposal and PowerPoint presentation style guides, user manuals, and workshops for global and national account sales managers and staff. Designed and wrote business plans for federal and state government practices. Planned, organized, and conducted all logistics and communications for numerous on-site conferences and workshops (3-day to -5-day events) for hundreds of sales staff. Managed and wrote scores of business and sales proposals, with a "win rate" of over 75 percent.

The Washington Post

Writing:

Delivered two workshops on POWER Writing (Beyond the Fundamentals and Writing as an Individual) to mid-level plant managers.

PBI delivers training, organizational development consulting, and coaching to local government leaders and managers in Virginia, Maryland, and the District of Columbia. Other parts of the website cover our "menu" which includes topics under leadership, management, communications, and organizational or team excellence. Below is a summary of our local government projects/success stories and specifics about how our Fairfax County contract vehicle allows 60 other local jurisdictions to "ride on it" to procure our services without the competitive bid process.

Fairfax and Prince William County (VA)

Training:

Designed and delivered a 2 day workshop on "Building and Sustaining High Performance Organizations" to 14 classes of mid-level and senior managers – totaling over 250 students. Conducted 4 Alumni group sessions and collected Return on Investment information.

Other northern Virginia local governments

Training and Core Values:

Provided High Performance Organization, Management Development, Customer Service, Time Management, and POWER Writing workshops to Fairfax County Economic Development Authority, cities of Alexandria and Manassas Park, and towns of Vienna and Herndon. Facilitated Vienna's Core Values.

Fairfax County Contract Vehicle
"Training, Organizational Development, & Executive Coaching"

PBI was awarded this contract in October 2007 to provide training, organizational development, and executive coaching to all Fairfax County employees (new hires, general employees, emerging leaders, managers, and executives).

Contract Specifications

Contract Name:	"Training, Organizational Development, & Executive Coaching"
Contract Number:	RQ08-918720-30O (letter “O” at end)
Vendor Name:	Performance Breakthroughs, Inc. (PBI)
Issuing Authority:	Department of Purchasing & Supply Management (DPSM) Fairfax County Government, Fairfax, VA
Contract Term:	September 1, 2007 through August 31, 2010 with 3 additional 1-year extensions (through August 31, 2013)
Originator:	Fairfax County, VA
Contact Administrator:	Mary McMahon, CPPB Supervisory Contract Specialist, DPSM Fairfax County Government Telephone: (703) 324-3280 / Fax: (703) 324-3228 E mail: mary.mcmahon@fairfaxcounty.gov Website: www.fairfaxcounty.gov/dpsm
PBI Contact Info:	A Jeffrey Parks, (703) 897-0724, info@performancebreakthroughs.com

Use of Contract by Other Public Bodies & Jurisdictions

This contract may also be used by other public bodies in additional jurisdictions in the local area (see list below), as indicated by the inclusion of Paragraph 31 of the Special Provisions, "Use of Contracts by Other Public Bodies" Rider Clause (Appendix B of the RFP/Contract).

PBI delivers training, organizational development consulting, and coaching to leaders and managers in
not-for-profit organizations. Other parts of the website cover our "menu" which includes topics under leadership, management, communications, and organizational or team excellence. Below are listed several of our not-for-profit organization projects and success stories. We are easy to contract with – many times only using a simple Letter of Agreement that clearly specifies the expectations and commitments of both parties.

USO Metro DC

Team Building:

Facilitated their group into becoming a High Performance Organization (HPO). Over two years conducted organizational and team assessments, made recommendations regarding leadership team composition and roles, facilitated and implemented organizational Core Values, and coached the President and Chief Operating Officer.

American Trucking Associations

Training/Performance Improvement:

Coached the Director of the North American Transportation Management Institute to commit to determining a strategic direction and outcome-based focus for their six training courses and certification program. Reengineered their processes to have the certification requirements and associated training align with the job performance responsibilities for each of the five trucking functions/positions requiring certification.

International Society for Performance Improvement (ISPI)

Strategic Planning:

Facilitated ISPI Potomac Chapter's Vision and Strategic Plan for 2012. This includes a strategy map and annual plans that build on each other to achieve the vision.

Community Service Project:

Led 10 members of the Potomac Chapter in a Community Service Project helping the Arlington-Alexandria Coalition of the Homeless. Coached the President of the organization and assisted the group over a six month period in strengthening/developing its Board of Directors and defining a strategic plan. The Chapter won a national ISPI award for the project.

Pacific Northwest Capacity Builders

Evaluation:

Teaming partner in the definition of a common evaluation framework for the Pacific Northwest Capacity Builders (a consortia of 20 different environmental not-for-profit organizations). The group wanted to implement evaluation systems that were more outcome-focused and allowed better intra-group comparisons. Researched best practices of program and training evaluation in the non-profit community. Conducted a two-day workshop to teach basic principles of evaluation and instructional design. Produced two frameworks – one for trainings of less than two weeks; another for longer-term consultant relationships. Facilitated their two-day annual meeting the following year.

Boy Scout Troop 1196

Strategic Planning:

Led a six month process to define a vision for the Troop. The vision used a modified Balanced Scorecard framework. Monthly "Parent's Meetings" were used to build ownership and commitment, define implementation criteria for the vision's major categories, and get volunteers to coordinate action items.

PBI is a small, veteran-owned business (an official SWAM) registered in the Commonwealth of Virginia. We meet the qualifications for several specific certifications and pre-approvals for federal, state, and local government contracts – including small business and veteran-owned business set-asides. In addition, we can serve as either a prime contractor for you or as a subcontractor to or teaming partner with other firms.

We promise to work with you to make buying from us easy. Once you have found the training and/or services in which you are interested, contact us (via phone at 703-897-0724 or via e-mail at info@performancebreakthroughs.com) to discuss the next steps. Once these next steps are agreed upon, our professional training and services can be quickly and easily deployed to meet your needs.

The actual contracting (buying) process varies depending on which "vertical" (federal, corporate, local government, or not-for-profit) is hiring us. Click on the appropriate tab for additional detail.