Building and Sustaining High Performance Organizations

Building and Sustaining High Performance Organizations is PBI's 2-day signature workshop. Participants work to assess, diagnose, and plan (for implementation and sustainment) what is needed to move their organization toward excellence. The core "target audience" is senior and mid-level managers because of their influence and ability to effect significant structural and long-term organizational change. We've taught this workshop many times to Fairfax and Prince William Counties, VA, along with several Alumni Sessions. It uses our framework for organizational excellence, and accomplishes the following objectives:

Knowledge

• Name and explain the six (6) component parts of the High Performance Organization (HPO) and their relationships with each other and with customers (the centerpiece of the puzzle framework)
• Share examples of your organization's "pain" and how these could be resolved and/or benefits achieved from becoming an HPO

Skill

• Complete an assessment of your organization against HPO criteria
• Define excellence (in visible and measurable terms) for your organization
• Link it to the organization's vision/strategies/values
• Define the gap between current and desired states
• Define the organizational changes that must occur to implement and institutionalize your recommendations
• Create an ambitious and realistic action plan to leverage the driving forces and minimize the restraining forces

Confidence:

• Practice your assessment/diagnosis/action plan presentation and incorporate feedback from class and the instructor/facilitator